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EuroDebt and Debt Management Today Economic Survey - May 2009
Leading debt management provider, EuroDebt and Debt Management Today are looking at the impact of the credit crunch and subsequent economic downturn on the consumer finance market. How have the tumultuous conditions of the last 12-18 months affected broker and intermediary business? What have you done to your business to survive? Have you seen any changes which might suggest things are starting to improve? We would be grateful if you could complete this short survey. A Nintendo Wii Console + Wii Sports will be awarded to the broker drawn randomly from all respondents after the closing date of the survey. Thank you for your time.

1 * Where is your business located? *
 
London London
South East South East
South West South West
Midlands Midlands
North East North East
North West North West
Scotland Scotland
Wales Wales
Northern Ireland Northern Ireland


2 * How long have you been in business? *
 
Less than a year Less than a year
1-2 years 1-2 years
2-3 years 2-3 years
3-5 years 3-5 years
5-7 years 5-7 years
7-10 years 7-10 years
More than 10 years More than 10 years


3 * What financial services do you offer to clients? (tick all relevant) *
 
Prime mortgages Prime mortgages
Sub-prime mortgages Sub-prime mortgages
Secured finance Secured finance
Debt Management Debt Management
IVAs IVAs
Bankruptcy advice Bankruptcy advice
Other (please state) Other (please state)


4 * In the last 6 months have you noticed an increase in the number of clients coming to you with severe financial difficulties? *
 
Yes - 10% more than previously Yes - 10% more than previously
Yes - 20% more than previously Yes - 20% more than previously
Yes - 30% more than previously Yes - 30% more than previously
Yes - up to 50% more than previously Yes - up to 50% more than previously
No No


5 * What options do you offer clients that are declined mortgage applications? (Select as many as relevant) *
 
Secured Loan Secured Loan
Debt Management Debt Management
IVA IVA
Bankruptcy Bankruptcy
Other (please state) Other (please state)


6 * How has the downturn in the economy over the last 12 months impacted on your business? *
 
I have seen a downturn in income of up to 10% I have seen a downturn in income of up to 10%
I have seen a downturn in income of 10-20% I have seen a downturn in income of 10-20%
I have seen a downturn in income of 20-30% I have seen a downturn in income of 20-30%
I have seen a downturn in income of 30-50% I have seen a downturn in income of 30-50%
I have seen a downturn in income of over 50% I have seen a downturn in income of over 50%


7 What changes have you made to your business to cope with the economic downturn? (Select as many as appropriate)
 
Cut staff Cut staff
Frozen salaries Frozen salaries
Down-sized premises Down-sized premises
Other (please specify) Other (please specify)


8 Have you diversified your business significantly in the last 12 months to address the changing market conditions?
 
Yes Yes
No No


9 If yes, what services have you added to your proposition? (Select all appropriate)
 
Debt Management Debt Management
Lifetime mortgages Lifetime mortgages
Sale & Rent Bank Sale & Rent Bank
General Insurance General Insurance
IVA IVA
Bankruptcy Bankruptcy
Other (please specify) Other (please specify)


10 Have you pro-actively promoted these new services?
 
Yes Yes
No No
N/a N/a


11 If yes, what marketing activities have you done to promote these services? (Select all appropriate)
 
Promotional material available from my offices Promotional material available from my offices
Advertising in local press Advertising in local press
Promotional material distributed locally Promotional material distributed locally
Cold calling Cold calling
Other (please specify) Other (please specify)


12 Have you been approached by Claims Management Companies to offer their services to your clients?
 
Yes Yes
No No


13 Are you feeling more optimistic about business now than you were at the start of the year?
 
Yes Yes
No No


14 Do you think house prices are rising now?
 
Yes Yes
No No
I don't think they really dropped in my area I don't think they really dropped in my area


15 Do you think consumer confidence is continuing to drop, or on the increase now?
 
Continuing to drop because of job losses Continuing to drop because of job losses
Much the same as it has been for the last 6-9 months Much the same as it has been for the last 6-9 months
Starting to improve in the last month or so Starting to improve in the last month or so
I don't have an opinion I don't have an opinion


16 Do you think that lenders are now starting to lend more - perhaps loosening their lending criteria, compared to 6-12 months ago?
 
Yes Yes
No No


17 Thank you for completing this survey. Please provide your details to be entered into our free prize draw for a Nintendo Wii Console + Wii Sports. All surveys must be submitted by 4pm on Friday 12th June 2009.
 
Name
Business Name
Email
Contact Tel No


Click here to finish the survey